1. Information We Collect
We collect information you provide directly: name, email, phone, address, and case details when you contact us or request services. We also collect usage data via cookies and analytics to improve our website.
2. How We Use Your Information
We use your information to:
- Provide and improve dispute resolution services
- Respond to inquiries and communications
- Comply with legal and regulatory obligations
- Enhance website functionality and user experience
- Send service updates (with consent)
3. Data Sharing & Protection
We do not sell your data. We only share information with third parties when required by law or with your explicit consent. Your data is protected using industry-standard encryption and security measures.
4. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal obligations)
- Opt-out of marketing communications
5. Cookies
We use cookies to enhance user experience and analytics. You can control cookie settings in your browser preferences.
6. Contact Us
For privacy inquiries or data requests, contact us at:
Email: contact@fiwtucbo.sbs
Address: 105 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Last updated: January 2024